Management Policy

Covides is a cooperative dedicated to the production of quality wines and cavas. Continuous improvement is driven by management and is key as a means to achieve customer satisfaction in order for our organization to achieve profitable and sustainable growth. Our consumers are our most valued external asset and their satisfaction must be guaranteed while complying with legal and regulatory requirements.

Covides has a commitment that goes beyond compliance with applicable laws and regulations. Commitment that goes through:

  • Meeting the satisfaction of the needs and expectations of our customers. Guaranteeing product specifications and food safety, the desired quality levels and a commitment to service.
  • The defense of our products is the responsibility of the entire team of the organization. Covides is committed to implement and watch over a food defense plan and a Food Fraud plan to ensure the non-vulnerability of our products and avoid food fraud.
  • Sustainable management of all resources used in order to minimize the impact on the environment. Constantly seek respectful alternatives that contribute to the preservation of the environment and the conservation of biodiversity.
  • To take care of the well-being and ensure the safety and integrity of both workers and third parties who may remain in our facilities. To strengthen the fundamental pillars of our organization: equality of rights and duties, non-discrimination for reasons of race, sex, religious, political or union ideology, and ethics in our interrelations with our stakeholders.
  • To join efforts and promote a culture of quality in all the human team to achieve a productive, effective and efficient organization, immersed in a process of continuous improvement, capable of guaranteeing its growth and success.

This management policy must constitute the way of understanding the reality of our organization and must be extended to our entire business cycle and its stakeholders. Relationships between these parties will always be marked by clarity, respect and responsibility for the fulfillment of agreements.